Privacy Policy
At Binny’s Executive Transportation, operated by Binny’s Transport LLC, we respect your privacy and are committed to protecting the personal information you share with us through our website and during the booking process. This Privacy Policy explains what information we collect, how it is used, and what rights you have regarding your personal data.
What Information We Collect
When you book transportation or contact us, we collect information necessary to provide safe, first-class service throughout Columbus, Ohio, and surrounding counties. This typically includes your name, phone number, email address, and billing details. We also collect trip-related information such as pickup and drop-off locations, dates, times, and any special requests related to your reservation.
For airport transportation, we collect flight numbers and arrival or departure details so we can track flights and coordinate timely pickups. If you request additional accommodations, such as group transportation or event services, those details are recorded as part of your booking.
Payment information, including credit card details, is processed securely through third-party payment providers and is not stored directly on our servers. We also maintain records of communications with you, including reservation confirmations, inquiries, and service-related updates.
When you visit our website, we may automatically collect certain technical information, such as IP address, browser type, device information, and pages visited, through cookies and similar technologies.
How Your Information Is Used
The information you provide is used solely for legitimate business purposes related to delivering and managing transportation services. This includes scheduling trips, dispatching chauffeurs, tracking flights, and ensuring accurate pickups and drop-offs. Contact details allow us to confirm reservations, share chauffeur contact information, provide receipts, and respond to questions or changes.
Payment information is used to process charges, adjustments, or refunds when applicable. We also use collected data to maintain safety standards, meet legal and regulatory obligations, and improve overall service quality, routes, and operational efficiency.
We do not send unsolicited marketing messages. Any communication from us relates directly to your reservation, inquiry, or service experience.
When We Share Your Information
We share personal information only with trusted parties necessary to operate our services. This includes payment processors handling transactions securely, chauffeurs and dispatch staff coordinating trips, and, when required, other transportation providers assisting with specific services.
Information may also be shared with legal authorities if required by law or to protect the rights, safety, and property of our clients, employees, or business. We do not sell or share personal information for third-party marketing purposes.
Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, and understand how visitors interact with our content. You can control cookie settings through your browser preferences, though disabling cookies may affect certain website features.
Data Retention
We retain personal information only as long as necessary to provide services, maintain business records, comply with legal requirements, resolve disputes, and enforce agreements. Booking and payment records are typically retained in accordance with standard business and regulatory practices.
Your Privacy Rights
Depending on applicable laws, you may request access to the personal information we hold about you, ask for corrections to inaccurate data, or request deletion of certain records, subject to legal retention obligations. Choosing not to provide certain information may limit our ability to complete a reservation or provide specific services.
Requests or questions regarding your data can be submitted using the contact details below.
Privacy for Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have unintentionally collected such information, please contact us promptly.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. While no online system can be guaranteed completely secure, we take appropriate steps to safeguard your data.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
Get in Touch
If you have questions about this Privacy Policy or how your information is handled, please contact:
Binny’s Executive Transportation
Columbus, Ohio
Phone: (614) 739-1569
Email: bb@binnystransport.com
Address: 75 South Cassingham Rd, Columbus, OH 43209